Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is as convenient and seamless as possible. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time:

Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Partners:

We partner with reputable courier services to ensure reliable and timely delivery:

Blue Dart
Ship Rocket
DTDC
Ecom Express
Xpressbees

3. Shipping Rates:

Shipping rates are calculated based on the weight, dimensions, and destination of the package. You can view the shipping charges at the checkout before finalizing your purchase.

4. Estimated Delivery Time:

The estimated delivery time may vary depending on your location and the courier service chosen. Generally, deliveries are made within 3-7 business days after dispatch.

5. Tracking Information:

Once your order is dispatched, you will receive an email containing a tracking number. You can use this number to track the status of your shipment on the respective courier service’s website.

6. Shipping Destinations:

We currently offer shipping within India

7. Delayed or Missing Shipments:

In the rare event that your shipment is delayed or goes missing, please contact our customer support team at support@royzenic.com for assistance. We will work with the courier service to resolve the issue as quickly as possible.

8. Customs and Duties:

For international shipments, please be aware that customs duties, taxes, and other charges may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fee.

9. Changes to Shipping Address:

If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.

10. Returns Due to Incorrect Address:

If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the item.

11. Signature Requirement:

Some high-value or sensitive items may require a signature upon delivery for security purposes.

12. Multiple Shipments:

In the case of multiple items in a single order, they may be shipped separately to ensure the fastest delivery time.

13. Holiday Shipping:

During peak holiday seasons, please allow for additional processing and delivery time due to increased order volume and potential courier delays.

If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team.

Last updated: 19/09/2023